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Frequently asked questions
Starting March 27, 2021 the PACT will require online retailers to collect state and local excise taxes on vaping products and require Adult Signature (21+) on all deliveries nationwide. Other compliance requirements include labeling and packaging, record-keeping, and State and Federal registration and reporting.
Many states have restrictions or regulations that must be followed according to the State and Pact Act.
Total Vape Ban:
GA | LA | ME | MA | NH | OR | SD | UT | VT | IL (Chicago)
San Francisco | Rhode Island | Arkansas | New York | Maryland
All orders have a processing time of 24-72 hours regardless of shipping method selected. All transit times are counted in business days (Monday- Friday). Please Note: We do not process orders on weekends and major holidays. Any orders placed at this time will continue processing the following business day. All orders are shipped with Adult Signature Confirmation.
Standard delivery usually takes around 7 business days.
If your order hasn't arrived after two weeks, please contact us and we will look into the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.